In 2016, CPSE adopted a strategic plan that identified education as a key strategic initiative. That same year, we updated our mission to reflect education as one of our key program areas and an avenue to “leading the fire and emergency service to excellence”. Since 2017, we have been working with an educational strategist on how best to evolve our education offerings.

CPSE University will be this next evolution and we are currently recruiting for the position of CPSE University Manager to oversee its establishment and operation. CPSE University will be a new program within CPSE focused on educating agencies on accreditation criteria requirements and officers on credentialing components and requirements. It will encompass classroom, web, and on-demand learning. The ideal candidate for this position will be familiar with CPSE’s accreditation and credentialing programs, have significant education delivery and management experience, and be committed to CPSE’s values of progressive leadership, outcomes, and continuous improvement.

This position is a full-time position. The starting salary for this position is up to $75,000 annually depending on qualifications. CPSE offers a competitive and comprehensive benefits package. The position will be based at CPSE’s headquarters in Chantilly, VA. No remote employment opportunity is available for this position.

Selection Process

Interested candidates are invited to submit a cover letter, resume, and a memo (not to exceed three pages) outlining a plan for establishing and operating CPSE University. Candidates must submit all three documents by email to CPSE’s Chief Executive Officer no later than 5 p.m. Eastern on Friday July 6, 2018.

Interviews will be held mid-July with the position start date planned for early August.

Position Description

The CPSE University Manager reports to the Chief Executive Officer and is responsible for the daily operations of CPSE University working closely with CFAI and CPC program staff to ensure University offerings meet the educational needs of agency personnel pursuing accreditation and officers pursuing credentialing. Specific responsibilities include but are not limited to:

  • Implementing CPSE’s education strategic plan addressing the plan’s content development, technology, and staffing initiatives
  • Developing, managing, and overseeing the delivery of new education offerings working with subject matter experts and instructional designers
  • Coordinating with accreditation and credentialing program staff on development of new and evaluation of new and existing education offerings
  • Ensuring quality control in all areas of education activities as required for IACET accreditation of CPSE’s educational offerings
  • Managing the performance of assigned staff, including contractors and consultants
  • Coordinating initial and ongoing training for instructors and ensuring that all individuals have met minimum training requirements
  • Providing leadership and support to technical working groups and volunteers associated with education activities
  • Actively participating in the implementation of a learning management system
  • Collecting, analyzing, and reporting data and information related to education activities
  • Assisting in identifying communication and marketing needs for the University and ensuring that these needs are appropriately implemented
  • Assisting in budget development and tracking of related income and expenses
  • Developing, revising, and reviewing policies and procedures
  • Responsible for promoting the organization’s mission and values
  • Assisting in various projects and activities or other duties as assigned

Background Requirements


  • Bachelor’s degree in education, business administration, fire administration or related field. Master’s preferred.
  • State and/or national-level certifications/credentials in training are preferred.


  • Knowledge of curriculum development and instructional design.
  • Knowledge of, and ability to use, word-processing, spreadsheet, and database software.
  • Knowledge of modern office methods, practices, procedures, and equipment.
  • Knowledge of modern adult instructional methods.
  • Knowledge of distance learning applications and software.
  • Excellent communication and customer service skills.
  • Excellent presentation skills.
  • Outstanding organizational skills with attention to detail.
  • Ability to develop and review and edit large documents including course materials.
  • Ability to stay abreast of emerging trends in instructional design and learning technologies.
  • Ability to learn quickly and handle multiple tasks.
  • Ability to be responsive to diverse constituencies (Board, Commissions, Students, etc.).
  • Ability to work independently and meet deadlines in an environment of rapidly changing priorities with little supervision.
  • Ability to act with tact, diplomacy, and exercise good judgment at all times.


  • Minimum of five years’ experience in a professional office environment.
  • Minimum of three years’ instructional experience in both classroom and web-based environments.
  • Minimum of three years’ overseeing training programs.
  • Experience working with local government required, fire and emergency service preferred.