The Center for Public Safety Excellence (CPSE) is a small-staff technical non-profit that accredits over 250 fire departments and credentials over 2,200 fire officers. More importantly, CPSE is a family of accredited agencies, credentialed officers, committed volunteers, experienced contractors, and dedicated staff. CPSE is looking to fill a vacancy for its Commission on Professional Credentialing (CPC) Program ManagerCPC Credentialing is a professional designation model that recognizes career excellence and offers strategies for continuous personal improvement.

The ideal candidate has fire service/local government and professional development/training/certification experience and is organized, takes initiative, and provides excellent customer service.

This position is a full-time position. The starting salary for this position is up to $75,000 annually depending on qualifications. CPSE offers a competitive and comprehensive benefits package. The position will be based at CPSE’s headquarters in Chantilly, VA. No remote employment opportunity is available for this position.

Selection Process

Interested candidates are invited to submit a cover letter and resume. Candidates must submit both documents by email to Debbie Sobotka, CPSE’s Chief Operating Officer no later than 5 p.m. Eastern on Friday, March 29, 2019.

Interviews will be held mid-April with the position start date planned for early May.

Position Description

The CPC Program Manager reports to the Chief Executive Officer and is responsible for the daily operations of the Professional Credentialing program working with the Commission on Professional Credentialing (CPC). Specific responsibilities include but are not limited to:

  • Providing support, guidance, and information to all existing and potential program participants, including managing the application process and following-up as needed.
  • Providing support and making recommendations to members of the CPC.
  • Providing leadership and support to technical working groups, instructors and volunteers associated with CPC credentialing activities.
  • Managing information systems (spreadsheets, tracking lists, databases) correlating to credentialing activities.
  • Assisting COO in identifying communication and marketing needs for the program and participating in implementation of marketing efforts.
  • Planning, development,  organization,  implementation, and overall success of all CPC meetings
  • Conducting initial and ongoing training for peer reviewers.
  • Responsible for peer review assignments.
  • Ensuring quality control in all areas of credentialing activities.
  • Assisting in budget development and tracking of program-related income and expenses.
  • Developing, revising, and reviewing policies and procedures and making necessary recommendations to the CPC.

Background Requirements

Education:  Bachelor’s degree in education, business administration, fire administration, public administration, or related field preferred.

KSAs:

  • Knowledge of contemporary professional development practices.
  • Experience in development and/or operation of certification systems.
  • Knowledge of modern office methods, practices, procedures and equipment.
  • Knowledge of, and ability to use, word-processing, spreadsheet, and database software.
  • Excellent written and verbal communication skills.
  • Excellent customer service skills.
  • Excellent presentation skills.
  • Outstanding organizational skills with attention to detail.
  • Ability to learn quickly and handle multiple tasks.
  • Ability to be responsive to diverse constituencies (Board, Commissions, applicants, etc.).
  • Ability to work independently and meet deadlines in an environment of rapidly changing priorities with little supervision.
  • Ability to act with tact, diplomacy, and exercise good judgment at all times.

Experience

Minimum of five years’ experience in a professional office environment, with an emphasis on customer service, communication, the ability to arrange priorities, the ability to work independently, and support a complex workload. Experience working with fire and emergency service / local government preferred.