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Monday Tuesday Wednesday Thursday Friday

NOTE: The schedule is subject to change and any changes will be shown in the Conference App. Attendees will be sent instructions on downloading the app prior to the Conference.

Monday, March 2
Time Event
12:00 pm to 8:00 pm Registration Open
Tuesday, March 3
Time Event
7:30 am to 4:00 pm Registration and Info Desk Open
8:00 am to 9:30 am Opening Session
Caribbean III and IV
9:45 am to 4:30 pm CFAI Hearings
Caribbean VI and VII
10:00 am to 10:30 am First Time Orientation
Caribbean III and IV
10:30 am to 11:00 am 21st Century Fire and Rescue Service White Paper
Caribbean III and IV
10:00 am to 4:00 pm Exhibitor Hours
Caribbean and Boca Foyers
11:00 am to 2:00 pm
Lunch at noon
Visit with Exhibitors
2:00 pm to 3:30 pm Consortium Meetings
3:30 pm to 4:30 pm Keynote
Caribbean III and IV
5:00 pm to 6:30 pm NFFF Fundraiser – Tickets Required
Grand Sierra B
Wednesday, March 4
Time Event
7:30 am to noon Registration and Info Desk Open
Caribbean Registration East
7:30 am to 4:00 pm Exhibitor Hours
Caribbean and Boca Foyers
8:00 am to 4:30 pm CFAI Hearings
Caribbean VI and VII
Education Sessions
Education Tracks Accreditation
Bootcamp
Accreditation Academy
Progressive Leadership Exchange Unstructured
8:15 am to
9:45 am
Writing the Four-Part Answer Leading Strategically: Drive Employee Engagement & Invigorate “Accreditation Culture”
(Douglass and Kinney)
If Not Excellence, Then What: City Manager and Fire Chief Collaboration
(Atteberry and DeMint)
Attendee-Led Sessions
Credentialing
Informal Attendee-Led Sessions.
New topics posted every day.
9:45 am to
10:00 am
Break
10:00 am to
11:00 am
You’re Hired! Making Sure You Get the Right Accreditation Manager
(Stuglik and Marsigliano)
CRR – Don’t Believe the Hype!
(Powers)

Engage, Motivate, and Retain Top Talent
(Harmer)

Attendee-Led Sessions
Credentialing
Informal Attendee-Led Sessions.
New topics posted every day.
11:00 am to 11:15 am Break
11:15 am to
12:15 pm
TBD Assessing Community Health and Predicting Future EMS Needs
(Nickel and Van Stelle)
Human Performance Improvement: Addressing Human Error in your Department 
(Russ)
Attendee-Led Sessions
Credentialing
Informal Attendee-Led Sessions.
New topics posted every day.
12:15 pm to 1:30 pm Designee Recognition Lunch (included in all-access registration)
Caribbean III – V
1:30 pm to 4:15 pm Registration and Info Desk Open
Caribbean Registration East
1:30 pm to
3:00 pm
The Drivers of Risk and How to Measure Them 
(Keller)
From Project to Process: Overcoming Tactical Bias to Deliver Better Strategic Outcomes
(Farnum and Martin)
Change in a Change-Weary Organization
(Curia and Griffin)
Attendee-Led Sessions
Credentialing
Informal Attendee-Led Sessions.
New topics posted every day.
3:00 pm to 3:15 pm Break
3:15 pm to
4:15 pm
0-to-Accreditation: A First Time Accreditation Manger’s Journey
(Merrell)
Randy R. Bruegman Agency Innovation Award Winner Passing the Torch: Millennial Leadership
(Emmons)
Attendee-Led Sessions
Credentialing
Informal Attendee-Led Sessions.
New topics posted every day.
Thursday, March 5
Time Event
7:30 am to 4:00 pm Registration and Info Desk Open
Caribbean Registration East
8:00 am to Noon CFAI Hearings
Caribbean VI and VII
Education Sessions
Education Tracks Accreditation
Bootcamp
Credentialing
Progressive Leadership Exchange Unstructured
8:00 am to
9:30 am
DATA-MD: An Outcome-Based Approach to Assessing and Evaluating Medical Risk Within the Community
(Henson and Crosby)
Next Level Professional Development: Developing Innovative Professional Development Plans Through Credentialing Data
(McAfee)
Using Situational Awareness to Enhance Leadership Decision Making
(Gasaway)
Attendee-Led Sessions.
Accreditation
Informal Attendee-Led Sessions.
New Topics Posted Each Day.
9:30 am to 9:45 am Break
9:45 am to
11:15 am
The Continuous Improvement System
(Fagan and Ezell)
Peer Review Training
(Mason)
Awareness of Bullying in the Firehouse: The Erosion of Excellence
(Emanuel)
Attendee-Led Sessions.
Accreditation
Informal Attendee-Led Sessions.
New Topics Posted Each Day.
11:15 am to 11:30 am Break
11:30 am to
12:30 pm
The Compliance Data Tables and Geo-Spatial Analysis: Data-Driven Results for the 9th Percent
(Valdez and Anderson)
Ask the Commission
(moderated panel with members of the CPC Commission)
Adopting Excellence: Cultural Shift Starts With You
(Holmes)
Attendee-Led Sessions.
Accreditation
Informal Attendee-Led Sessions.
New Topics Posted Each Day.
12:30 pm to 1:45 pm Agency Recognition Lunch (included in all-access registration)
Caribbean III – V
1:45 pm to 4:00 pm Registration and Info Desk Open
Caribbean Registration East
1:45 pm to
2:45 pm
Formal Documented Appraisals: What is Being Asked? Credentialing 101
(Sobotka)
Will Your Promotion be a Success?
(Armstrong)
Attendee-Led Sessions.
Accreditation
Informal Attendee-Led Sessions.
New Topics Posted Each Day.
2:45 pm to 3:00 pm Break
3:00 pm to
4:00 pm
Prime External Stakeholder Input
(Chan)
Dissecting Technical Competencies and Goals
(Waldo)
Empathetic Leadership: How to Excel in Leadership in the 21st Century
(Zilka)
Attendee-Led Sessions.
Accreditation
Informal Attendee-Led Sessions.
New Topics Posted Each Day.
Friday, March 6
Time Event
7:45 am to 11:30 am Registration and Info Desk Open
Caribbean Registration East
Education Sessions
Education Tracks Accreditation
Bootcamp
 Credentialing Progressive Leadership Technology
8:00 am to
9:30 am
Surviving the Commission Hearing
(moderated panel with members of the CFAI Commission)
TBD Creating a Culture of Courage: A Behavioral Health Study of Resilience and Response to Traumatic Events for Firefighters
(Ellis)
Reducing the Data Challenges for Accreditation
(Moore-Merrell and Jenkins)
9:30 am to 9:45 am Break
9:45 am to
11:15 am
Those Three Little Words: Annual Compliance Report (ACR)
(Ristow)
Professional Development: All the Pieces
(Clouston)
Reigniting Your Internal Fire: Strategies to Fuel Your Leadership Tank
(Hathcock)
TBD
11:15 am to 11:30 am Break
11:30 am to
12:30 pm
10th Edition Update
(Ristow)
TBD Coaching – Calling the Right Play
(Boaz)
Culture and Analytics for Resilient Fire/EMS
(Ippolito and Neidner)